Work.com by Salesforce is a digital ecosystem of applications that allow businesses to structure information in a way that is easily accessible to their employees. Companies can the various applications offered to align HQ and stores, implement wellness assessments for employees, create self-service centres for IT and frequently asked questions, as well as make data-driven decisions about operations processes.
Employee Workspace is a central digital hub for your employees where they can find job-related resources. It also serves as a communication tool that can be accessed at home or at the office.
Build a central knowledge base using Employee Concierge to give everyone inside your company easy access to job-related resources
You can also build an IT Service Center where employees can create tickets for IT service requests. Managers can also use it to monitor the help desk performance