Retail
AI agents for retail
Serve more customers, around the clock, and give every team an AI colleague that knows your business.
Our Capabilities
What we build for you
Customer service and order agent
Answers product, order, delivery, return and warranty questions on chat, WhatsApp, SMS and voice, and hands over to a colleague with the full conversation when a human should take it.
Shopping assistant
Helps shoppers find, compare and buy the right product in a conversation, on your site or in messaging, including checkout inside the chat.
Merchandising agent
Lets merchandisers manage catalogue, product ranking and promotions by asking in plain language, pushing high-margin lines and slowing down slow movers.
Claude for your retail teams
Store managers, buyers and service leads ask Claude in Slack, Teams or on their desktop to prepare, summarise, analyse and update customer and order data, always under their own access rights.
Live dashboards on request
Ask for store performance, the service queue or a campaign result and get a live, interactive view built from your own data, instead of waiting for a report.
Your retail know-how as AI skills
Your return policy, escalation rules, merchandising calendar and ways of working, built into reusable skills, so every assistant and agent follows your process and not a generic one.